US orders: Items can be returned within 1-2 days of delivery date if they are in new, unworn condition and with all original tags and hygienic liners attached. For sanitary reasons please keep underwear on when trying on swimwear.
Items on sale or sold during a promotional period are final sale and can not be returned.
To initiate a return please email info@Swimgyal.com with your order number to request a return authorization. The customer service team will then provide you with a return address.
Once we receive your return in new/unused condition, we will refund the product cost (less shipping) via the original form of payment.
Swim products must be returned with protective adhesive strip still attached. Returns of products with the strip removed will also not be accepted.
We do not accept returns of items purchased at Resorts World, Las Vegas.
International Orders: We do not currently accept returns or exchanges on international orders.
Shipping fees are non-refundable and will not be included in your refund.